Potter Lake Vacations from $415

There was a leaf in our bed when we pulled the covers back. The remote didn’t work and the lotion dispenser in the bathroom also didn’t work. We called for room service for breakfast and they answered and said they weren’t doing room service today. We brought our two grandchildren 1 and 3 yr olds and were planning on breakfast at the hotel… so we had to pivot and weren't able to use the convenience of room service.

There is a bar in the building that is loud until midnight. The parking fee was higher than the site warranted. The sofa couch was not suitable for any over 5' tall. It all depends on the room you get in terms of the experience. I would not stay there again, as it was more costly and had little to recommend it. No microwave in the room. Fridge froze my food overnight, making it useless and uneatable. NOT appropriate if you cannot walk up steps easily. I think a regular hotel room would have offered better service at a more reasonable price.

Overall great location, comfortable lobby, clean room, comfortable bed and warm blanket. Heat was not working in room. Only blower fan was working. Went to bed thinking we were still chilled from being outside. Temps were -4f with -20 degree windchill. Woke up at 6:30 am freezing. Tossed and turned for a bit and then decided to head home. We were checked out by 7:45am to shower and get ready for the day at home. When I told the front desk on check out, so the next guest didn’t have issues, she seemed unphased. Who knows how long it hasn’t been working with that response.

The room was great, location was perfect. I loved the loft vibe and exposed brick. It would have been a 5 star review if the TV was working. We couldn't get the TV to turn on.